FAQ
1. What are your shipping options?
We offer various shipping methods to ensure your order arrives on time. Standard shipping typically takes 3-5 business days. For more details, visit our Shipping Policy.
2. What is your return policy?
We accept returns within 7 days of delivery. To be eligible for a return, items must be unused and in their original packaging. For more information, check out our Refund Policy.
3. How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on the postal service website.
4. Do you offer international shipping?
Currently, we only ship within the United States. We hope to expand our shipping options in the future!
5. How do I contact customer service?
You can reach us via email at contact@troothbeauty.com. Our team is here to assist you!
6. Are your products cruelty-free?
Yes, all our products are cruelty-free, and we are committed to using ethically sourced ingredients.
7. Where can I find your products?
You can shop our full range of products directly on our website, troothbeauty.com.
If you have any other questions, feel free to reach out!